Digital Operations Manager

3 Years 0 Months

2500 monthly

Updated on May 02 2020

Employee No: EMP257

Experience: 3 Years 0 Months

Job Description:

1. Product Operations of a digital product for preschool

  • Daily operations for cloud-based mobile digital product for internal and external preschool players and all other digital products
  • Design, deploy, measure and fine-tune operational processes for SaaS product on an ecosystem
  • Work with the product team, develop team, and ground operation team, and customer success team to identify and resolve operational risks for internal and external customers
  • Manage incident investigation, enhancement delivery, change management, performance improvement and feature design
  • Monitor and analyse the operation data to gain insights on the marketplace to improve overall performance KPI
2. Communication and stakeholder / 3rd party Management  
  • Set and continually manage project expectations with team members and stakeholders
  • Manage the interface, integration, collaboration with 3rd party, such as ECDA, NTUC, to ensure the smooth digital operation
  • Effectively communicate operations and project expectations to stakeholders in a timely manner

Salary: 2500 monthly

Industry: Information Technology

Certificates Holding: Not Specified

Key Skills
Google Analytics Jobs Digital Operations job
Candidate Profile

Education:

Bachelor Degree - CS/IT

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