Digital Operations Manager
3 Years 0 Months
2500 monthly
Updated on May 02 2020
Employee No: EMP257
Experience: 3 Years 0 Months
Job Description:
1. Product Operations of a digital product for preschool
- Daily operations for cloud-based mobile digital product for internal and external preschool players and all other digital products
- Design, deploy, measure and fine-tune operational processes for SaaS product on an ecosystem
- Work with the product team, develop team, and ground operation team, and customer success team to identify and resolve operational risks for internal and external customers
- Manage incident investigation, enhancement delivery, change management, performance improvement and feature design
- Monitor and analyse the operation data to gain insights on the marketplace to improve overall performance KPI
2. Communication and stakeholder / 3rd party Management
- Set and continually manage project expectations with team members and stakeholders
- Manage the interface, integration, collaboration with 3rd party, such as ECDA, NTUC, to ensure the smooth digital operation
- Effectively communicate operations and project expectations to stakeholders in a timely manner
Salary: 2500 monthly
Industry: Information Technology
Certificates Holding: Not Specified
Key Skills
Google Analytics Jobs Digital Operations jobCandidate Profile
Education:
Bachelor Degree - CS/IT
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