Experience: 5 years

Job Description:

• Evaluate, design and implement procedures and processes to prevent any potential quality escapes
• Lead contract reviews.
• Develop quality plans and ITP.
• Resolve customer complaints and submit CARs timely
• Resolve in-house NCs timely
• Responsible for supplier quality performance
• Lead internal audit to ensure procedural compliance of the IMS (ISO9001/APIQ1).
• Ensure compliance of customer requirements e.g. TPI/ WPS/PQR /ITP  etc
• Analyse and prepare monthly QA/QC reports for management review timely
• Liaise with customer supplier quality team
• Manage QA Team to ensure COC and MDRs are accurate and on time.
• Manage QC Team to ensure that all related operations are timely in order to meet customer OTD requirements
• Lead continuous improvement initiatives.
• Conduct performance appraisal, identify competency gaps and recommend training for department staff